Privacy Policy

This Privacy Policy describes how Live Longer, Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from juvelixir.com (the "Site") or otherwise communicate with us. By using the Site, you agree to the practices described in this Policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "personal information."

Information You Provide

• Order and payment information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number when you purchase from us.
• Account information: Username and password if you create an account.
• Customer support: Information you provide when you contact us for help.
• Subscriptions and opt-ins: Email address and name when you sign up for our newsletter or early-access offers.

Information Collected Automatically

• Log and usage data: Browser type, IP address, time zone, cookie data, pages or products you viewed, searches, and how you interact with the Site.
• Device information: Your device's operating system, browser version, and hardware model.
• Cookies: Files stored in your browser that help us provide a better experience. You can instruct your browser to refuse all cookies or alert you when cookies are being sent.

2. How We Use Your Personal Information

We use the personal information we collect to:

• Process and fulfill your orders, including sending you order confirmations and invoices.
• Communicate with you about your account or order status.
• Screen orders for the risk of fraud or other criminal activity.
• Provide customer support when you contact us.
• Improve and optimize our Site (using analytics data and customer feedback).
• Send you marketing communications about products, services, and events, where you have opted in (you can unsubscribe at any time).
• Comply with applicable laws and regulations.

3. Sharing Your Personal Information

We may share your personal information with third parties to help us provide our services and fulfill our contracts with you. Examples include:

• Payment processors: To securely process your payment transactions.
• Shipping providers: To deliver your orders.
• Email service providers: To send transactional and marketing emails on our behalf.
• Analytics providers: To help us understand how visitors use our Site.
• Advertising partners: To deliver relevant ads on other platforms, where permitted by law.

We do not sell your personal information to third parties. We may share your information if required by law or to protect the rights, property, or safety of our company or others.

4. Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about targeted advertising, you may visit the Network Advertising Initiative's opt-out page at optout.networkadvertising.org.

5. Using Personal Information

We use your personal information to provide our Services and to run our business. This includes processing your orders, managing your account, operating our Site, and improving our services over time. We may also use it to detect and prevent fraud and comply with our legal obligations.

6. Your Rights

Depending on where you reside, you may have certain rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate information.
• Right to Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt Out: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
• California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at hello@livelonger.health.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. For orders, we typically retain records for seven years.

8. Security

We take reasonable technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies

We use cookies and similar technologies to enhance your experience on our Site, analyze traffic, and support our marketing efforts. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the Site.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our Site and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at hello@livelonger.health.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Live Longer, Inc.
8721 Santa Monica Blvd, Suite 100
West Hollywood, CA 90069
Email: hello@livelonger.health
Phone: 1-800-484-4607